Privacy Policy
How Shiv Safar collects, uses and protects your information.
Last updated: 21 July 2026
Information we collect
When you book a ride or contact us, we may collect your name, phone number, pick-up and drop locations, travel dates and any details you share with us over call, WhatsApp or our booking forms. We only ask for what we need to arrange your journey.
How we use your information
Your details are used to confirm and manage your booking, assign a driver, share trip updates, process payments and respond to your queries. We may also contact you about your trip or to share offers if you have asked us to.
Sharing your information
We share your booking details only with the driver assigned to your trip and, where required, with payment or regulatory partners. We never sell your personal information to third parties.
Data security
We take reasonable steps to protect your information against loss, misuse and unauthorised access. Booking records are kept only as long as needed to serve you and to meet our legal obligations.
Your choices
You can ask us to update or delete your personal details, or stop sending you promotional messages, at any time. Just call or message us using the contact details below.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date above.
Questions about your privacy? Reach us at info@shivsafar.com or call +91 77788 22247.